Before you choose our products and service, Please read them carefully:
1 Does SHENZHEN HDV ELECTRONICS CO.,LTD has ISO9001 certificate and international certificates for devices (such as TUV and so on)?
We have CE,RoHS and FCC certificate.
2. Production time/Leadtime
Usually, it should be 2-15days after payment settled based on your quantity.
3. Terms of payment
http://www.hdv-cctv.com/en/services/logistics-payment.html
4. Guarantee/Warranty
http://www.hdv-cctv .com/en/after-service.html
5. Compensation of defective goods
Any merchandise proven defective in material or workmanship, we will repair or replace by free of charge.
5. Discounts
We offer different price according to the quantity refer to our price list.
http://www.hdv-cctv .com/en/cooperatioin-brand/cooperation-support.html
6. Marketing support
Our after-sales service includes product maintenance, user instruction and customer feedback in relation to repair and shipping issues.
7. Terms of exclusivity
After you satisfied our products and our service, we would like to discuss this issue with you.
8. Min Order Quantity
50pcs for trial order. 2pcs or item for sample.
9. Are you a manufacturer? How many meters (approximately) your factory?
We are manufacturer. Our major product is IP Camera and Infrared Camera including our patent camera. Our factory is about 2000 square meters.
10.Do you export your devices to other country? Could you name these countries?
We do business all over the world. USA, Canada, Mexico, Japan, UK, Ukraine, Israel, Norway ect.